Do Air Your Grievances To The Hotel Manager

I would classify myself as a frequent traveler and sometimes fussy hotel guest. Last week, I traveled to Iceland. When my travel companion tested positive for Covid the day before departure, the trip became a solo mission. I flew overnight, landed in Reykjavik, spent too much time picking up a vehicle, hiked to see a waterfall, and finally arrived at Hotel Husafell in West Iceland about a quarter to six. I was in a fragile state at best.